Shipping and Returns
Standard Orders
Only our "Best Sellers" will ship as a Standard Order. Best Sellers come in a specific configuration (Heel height, color, toe box, etc.), and any modifications to the default configuration will require a Custom Order.
Standard Orders have a delivery window of 5-7 business days. We will email you a tracking number once your order ships.
Custom Orders
Any shoes that are not part of our "Best Sellers" series will ship as a Custom Order. ALL CUSTOM ORDERS ARE FINAL SALE AND ARE INELIGIBLE FOR RETURN OR EXCHANGE.
Custom Orders have a delivery window of 2-3 months. We will email you a tracking number once your order ships.
Returns and Exchanges
Returns and exchanges are accepted for any Standard Order that is still in like-new condition. You may try the shoes on to see if they fit, but please do not practice in them. Any damage or visible wear to the shoes may invalidate their return eligibility.
Approved returns are eligible for a partial refund of the item's purchase price only. Shipping costs and site-processing fees non-recoverable and will be deducted from your refund amount.
We offer a strict limit of one exchange transaction per order. Subsequent returns or exchanges will not be accepted.